Privacy Policy
Effective Date: July 2026
At Queen Wortham, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
When you interact with our website, you may voluntarily provide information including:
- Name
- Email address
- Phone number
- Billing information
- Appointment details
- Messages submitted through contact forms
- Information you choose to share during bookings or consultations
We may also automatically collect limited technical information, such as your IP address, browser type, device information, and website usage through cookies or analytics tools.
Payment information is processed securely through trusted third-party payment providers. We do not store your full payment card information.
How We Use Your Information
We use your information to:
- Schedule appointments
- Deliver spiritual guidance services
- Process payments securely
- Respond to inquiries
- Send confirmations and requested communications
- Improve our website, services, and customer experience
- Comply with applicable legal obligations
We Do Not Sell or Share Your Information
We respect your privacy.
We do not sell, rent, or trade your personal information to third parties for advertising or marketing purposes.
Information is shared only when necessary to operate our business, such as with secure payment processors, scheduling software, website hosting providers, email service providers, analytics services, or when required by law.
Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
While no online system can guarantee absolute security, we work with reputable service providers and follow commercially reasonable security practices.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Cookies
Our website may use cookies, analytics tools, or similar technologies to understand website usage, improve functionality, and enhance your experience.
You may disable cookies through your browser settings, although doing so may affect certain website features.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information, where legally permitted
- Unsubscribe from marketing emails at any time using the unsubscribe link included in our emails
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of this website after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through the contact information provided on this website.